AI Super Agent for law firms
Your clients text, call, and email. One AI handles 80% of it.
The AI Super Agent answers routine interactions in seconds, updates your CRM, and escalates the complex stuff to your team with full context. Start with a free Voice AI trial.
$0 to start. No commitment. We build it for you.
The problem
The Real Cost of Routine Client Interactions
Every "what's the status of my case?" email takes 10 to 15 minutes. Open the CRM, find the client, check the case, type a response, send. Multiply by 40 a day. That's a full-time paralegal doing work a machine could do in seconds.
Traditional workflow
Human does the routine
- 1Open the CRM
- 2Find the client record
- 3Check case status
- 4Type a response
- 5Send and log the ticket
Multiply by 40+ interactions a day. That's a full-time paralegal doing work a machine could do in seconds.
AI Super Agent workflow
Routine gets handled automatically
- 1Client texts, calls, or emails
- 2AI classifies the intent
- 3CRM lookup runs instantly
- 4Response drafted or sent
- 5Your team only sees the 20% that's complex
80% resolved automatically. Your paralegals get their day back for the cases that actually need a human.
How it works
One AI. Every channel. Zero confusion.
The AI Super Agent receives signals from all your client touchpoints. It classifies intent, looks up the answer in your CRM, and either responds automatically or escalates with full context.
See the full architecture →
Start here
Start with Voice AI. It's free.
We'll build you a custom AI receptionist. It answers calls 24/7, captures caller intent, updates your CRM, and sends you summaries. Try it for free. If it works, we wire it into the full Super Agent when you're ready.
$0 to start. No commitment. We build it for you.
- 24/7 call answering
- Custom greeting and persona
- Intent capture and routing
- CRM updates (when applicable)
- Post-call summaries via email or SMS
- Bilingual (English / Spanish)
What gets automated
The 80% case
These are the questions your staff answers the same way, every day. The AI handles them in seconds.
"What's the status of my case?"
→ CRM lookup, instant answer.
"Did you receive my signed documents?"
→ Checks records, confirms receipt.
"When will I hear about my settlement?"
→ Looks up case status, sets expectations.
"I need to update my phone number."
→ Updates CRM, confirms change.
"Can someone call me back today?"
→ Creates callback task, confirms scheduling.
"Did you get the medical records I sent?"
→ Checks document log, confirms receipt.
The other 20%? Complaints, fee disputes, case strategy, settlement negotiations. Those go to your team, with full context.
Cross-channel intelligence
Smart enough to know it's the same person.
When a frustrated client texts, then calls, then emails about the same issue, the AI Super Agent recognizes it's one person with one problem. They get one response, not three. Your team sees the full timeline, not three separate tickets.
- Matches across phone, email, SMS, and documents
- Detects escalation signals and flags them for your team
- Prevents duplicate responses from different staff members
- 12:00 PMSMS
"Hey, any update on my case?"
- 12:08 PMPhone call
"I already texted, just calling too."
- 12:15 PMEmail
"Can someone please get back to me today?"
One consolidated response
The AI recognizes it's the same person. It answers once, in the channel they prefer, and leaves your team one thread to review, not three.
Trust-building model
You train it. You decide when it's ready.
We don't flip a switch and hand your client communications to a robot. The AI Super Agent earns autonomy through a process you control.
Draft Mode
100% human approval
Every response the AI generates goes to your team first. You review, approve, edit, or reject. The AI learns from every correction.
Week 1-2
Selective Auto-Send
Low-risk categories only
Once accuracy hits 99.9% on specific inquiry types, you enable auto-send for those categories. Everything else still requires approval.
Week 2-3
Expanded Authority
You control the pace
Payment status updates, callback confirmations, contact info changes. Expand what the AI handles independently. You decide when.
Week 3-4
Full Operation
Routine = AI, complex = human
The AI handles 80% automatically. Complaints, cancellations, settlement strategy, and anything ambiguous still go to your team with full context.
Ongoing
Granular control by task type
This isn't all-or-nothing. Keep certain response types in draft mode permanently while giving others full autonomy. You set the rules per task type, and you can change them anytime.
- Document receipt confirmations: auto-send
- Payment questions: always require approval
- Anything mentioning an attorney: escalate
Plain language configuration
No programming. No workflow builders. You give the AI instructions in plain English:
- "Always escalate if a client mentions they're unhappy with their attorney."
- "Case status questions can auto-send after 99.9% accuracy."
- "Never auto-respond to messages that mention malpractice."
- "If you're not sure, draft it and let the paralegal review."
Most clients reach Phase 3 within 30 days. Some keep certain tasks in draft mode forever. Both are fine. It's your firm, your rules.
You're never locked in. Tighten or loosen controls anytime.
Internal operations mode
Your team can use it too.
The AI Super Agent isn't just for clients. Your internal staff can email it directly for operational tasks. Request, it acknowledges, it does the work, it confirms when it's done. No tickets. No waiting.
Trusted internal senders bypass the approval queue. Your team gets answers in minutes, not hours.
Maria (paralegal)
Status on Smith agreement?
Can you check if we received the signed engagement agreement from Carol Smith this week?
AI Super Agent
Re: Status on Smith agreement?
Got it, Maria. Looking now.
AI Super Agent
Re: Status on Smith agreement?
Signed engagement received Tuesday at 2:47 PM. Logged to case file #2026-0412. Want me to notify the attorney?
Pricing
Priced to fit your volume.
Every firm's mix of calls, emails, and messages is different, so every quote is different. Here's how it works.
Step 1
Try Voice AI free
We build your AI receptionist in 24 to 48 hours. You forward your overflow or after-hours calls. See the results in your inbox. No card required.
Step 2
Get a proposal in 20 minutes
Short call to understand your channels, CRM, and monthly interaction volume. We quote on the spot, tailored to your firm.
Step 3
Launch or get refunded
30-day launch guarantee. If we don't ship a working Super Agent, your deposit comes back in full.
Run the numbers first
Plug your monthly interaction volume into our savings calculator. Most firms see a 5x to 8x return on what we charge.
Built for law firms
We understand client communication, because that's all we do.
We work with plaintiff firms, insurance defense, personal injury, mass tort, debt relief, and business law practices. Our clients run Litify, Go High Level, Smart Advocate, Clio, and other legal CRMs. Currently serving firms handling 500 to 10,000 client interactions per month.
We handle the setup. You don't need IT staff or technical expertise.
Common questions
What law firms want to know about AI.
Straight answers to what partners, office managers, and paralegals ask us on the first call.
Is AI safe to use for law firm client communication?
Yes, when you control it. The AI Super Agent starts in draft mode, where every response goes to your team for approval before it's sent. You decide what types of messages can auto-send once accuracy is proven. Malpractice mentions, complaints, and attorney-related queries always escalate to a human. You set the rules in plain English, and you can tighten or loosen them anytime.
What does AI for law firms actually do day-to-day?
The AI Super Agent receives inbound calls, emails, SMS, and documents from your clients. It classifies intent, looks up case status in your CRM, and either auto-responds to routine questions (case status, document receipt, callback requests) or escalates complex matters to your team with full context attached.
How does an AI receptionist answer client calls?
The AI receptionist answers 24/7 in English or Spanish with a custom greeting. It captures the caller's intent, pulls their case info from your CRM, either answers the question directly or schedules a callback, and sends your staff a summary email or SMS within minutes. No hold music, no phone trees.
Will I need to change my phone system or CRM?
No. We integrate with what you already use. Works with Litify, Go High Level, Smart Advocate, Clio, Lawmatics, Filevine, and other legal CRMs. For phones, you forward overflow or after-hours calls to the AI; your main setup stays as-is.
How much time does this save a law firm?
A firm handling 2,000 monthly client interactions with a ~12-minute average response time typically gets back around 320 staff hours per month. That's roughly 2 FTEs worth of routine work the AI absorbs, which frees paralegals and case managers for case strategy and complex client work.
What happens when the AI doesn't know the answer?
It doesn't guess. Anything ambiguous or not covered by your rules gets escalated to a human on your team, with the full conversation history attached so they can respond with context instead of asking the client to repeat themselves.
See it in action.
We'll build your AI receptionist, train it on your firm, and let you try it free. No technical work on your end. No commitment.