Most companies bought AI tools. Very few got hours back.
We design, build, and run AI around your existing staff: phones answered 24/7, every call scored against your standard, and AI co-workers that take the routine load off each person. Proven in firms handling up to 100,000 client interactions a month.
01
AI Co-Workers
AI that works beside your staff and takes the routine work off each person's plate.
See AI Co-Workers02
Voice AI
Every call answered 24/7. The agent can look up and update your CRM during the call, and every call is filed with a full record the moment it ends.
See Voice AI03
Call Scoring
Every call your team takes, AI or human, scored against a rubric written for that role.
See Call Scoring04
AI Security
Agents that only take orders from people you approve, and can't be talked into leaking your data.
See AI SecurityWe don't replace staff. We take the routine load off each person.
Every engagement starts from the same question: where do the hours actually go? Usually it's the phone that rings during a deposition, the status update typed for the fortieth time, the twenty minutes of gathering behind a six-sentence email. We build AI around that, so each person on your team carries a bigger load without working a longer day.
Law firms are where the work was proven. The same four practice areas apply to any operation that lives on the phone and in a system of record.
The AI Operations Assessment
The front door to everything we do. A working session with your leadership where we map where the hours go in your operation, identify which practice areas apply and in what order, and leave you with a written plan you can act on whether or not you build it with us.
Book an AI Operations AssessmentSpot-checking four calls a week isn't quality control.
Most teams review a handful of recordings, usually after a client complains. We score every call, whether your AI answered or a person did, against a rubric written for that role. Each score points to the line in the transcript that earned it.
- One rubric per position.
- Your intake team isn't graded like your case managers.
- Hard lines stay hard.
- A compliance miss fails the call, however friendly the rest of it sounded.
- AI and people on the same scale.
- See whether your voice agent handles a status call better or worse than your best person does.
- Managers get a short list.
- A few calls worth hearing this week, not forty metrics.
You train it. You decide when it's ready.
We don't flip a switch and hand your client communications to a robot. Every agent we deploy earns autonomy through a process you control.
- 01
Draft Mode
100% human approval
Week 1-2
Every response the AI generates goes to your team first. You review, approve, edit, or reject. The AI learns from every correction.
- 02
Selective Auto-Send
Low-risk categories only
Week 2-3
Once accuracy reaches the threshold you set (most firms choose 99.9%) on specific inquiry types, you enable auto-send for those categories. Everything else still requires approval.
- 03
Expanded Authority
You control the pace
Week 3-4
Payment status updates, callback confirmations, contact info changes. Expand what the AI handles independently. You decide when.
- 04
Full Operation
Routine = AI, complex = human
Ongoing
The AI handles the routine work on its own. Complaints, cancellations, settlement strategy, and anything ambiguous still go to your team with full context.
Granular control by task type
This isn't all-or-nothing. Keep certain response types in draft mode permanently while giving others full autonomy. You set the rules per task type, and you can change them anytime.
Plain language configuration
No programming. No workflow builders. “Always escalate if a client mentions they're unhappy with their attorney.” “Never auto-respond to messages that mention malpractice.” “If you're not sure, draft it and let the paralegal review.”
Most clients reach Phase 3 within 30 days. Some keep certain tasks in draft mode forever. Both are fine. It's your operation, your rules, and you can tighten or loosen them anytime.
Nobody had to listen to 20 calls to find these four.
On one debt relief company's first 20 calls, the system flagged 4 for a callback: two litigation notices, a refund request, and a cancellation. The other 16 were filed to the CRM without anyone touching them.
Our clients run Litify, Salesforce, GoHighLevel, Clio, and Filevine, and handle anywhere from a few hundred to 100,000 client interactions a month. Plaintiff firms, insurance defense, mass tort, debt relief, and business law practices.
Straight answers.
What does Power Admin AI actually do?
We design, build, and run AI around the team you already have. Four practice areas: Voice AI that answers and files every call, Call Scoring that grades every call against a rubric for the role, AI Co-Workers that take routine work off each person, and AI Security that keeps those agents from taking orders from the wrong people. We don't replace staff. We take the routine load off each person so they can carry more.
Is this legal AI?
No, and that's deliberate. We don't draft motions, research case law, or give legal advice, and our agents are set up never to. Our work is operations and client communication: phones, records, follow-ups, and the routine work around the practice of law, not the practice itself. Law firms are where the work was proven. They are not the only place it applies.
Will I need to change my phone system or CRM?
No. Voice AI takes forwarded overflow or after-hours calls, or your main line, without changing your setup. Call Scoring works on the recordings you already have. For CRMs, we connect to Litify, Salesforce, GoHighLevel, Clio, Filevine, and anything else with an API.
What is the AI Operations Assessment?
A working session with your leadership where we map where the hours actually go in your operation, identify which of the four practice areas apply, and leave you with a written plan and a build order. It's the front door to everything we do.
What happens when the AI doesn't know the answer?
It doesn't guess. Anything ambiguous, or anything your rules don't cover, goes to a person on your team with the full context attached. Every agent we deploy starts in draft mode and earns autonomy one category at a time.
Start with where the hours go.
One working session. A written plan. A build order you can act on with us or without us.